Insights from My Journey As CEO
September 23, 2024 3:10 pm Published by DeanClark Leave your thoughtsInsights from My Journey As CEO
By: Brandon Frazier
Everyone’s journey in leading a business is unique and provides perspectives that
influence a business’s dally operations. Today, I’ll explore my journey and the 3 steps I have when starting a business, starting with dominating a unique market niche, adopting a customer-centric mindset, and embracing failure. In the later sections, I focus on sustainability strategies in the business world including maintaining a focus on strategic planning and realism and continuously improving products and services.
Dominate Your Niche:
Find a unique space in the market and strive to become a leader within it. I’ve prioritized enhancing Mobile Clear Shield’s products to consistently deliver exceptional results. This has made it possible for us to expand our business but continue to stay in our niche. Our tempered glass screen protector is a great example. It offers superior protection and is also easier to install than competitors.
While customer acquisition can be challenging—many potential customers don’t see the need for our products until they experience a demo—the upside is fewer competitors. Once customers understand the value of our niche products, they become repeat buyers. By concentrating on a few high-quality offerings, we’ve avoided the complexities and potential quality issues of rapid expansion.
Customer-Centric Approach:
Understanding and meeting the needs of customers is the foundation of success in the service-based industry. To ensure that Mobile Clear Shield provides excellent service, I’ve sharpened my communication, problem-solving, and relationship-building skills. As a team, we collect customer feedback to pinpoint issues and make improvements that directly address their needs.
Embrace Focus & Failure:
Success requires grit, focus, and the willingness to fail and learn from those failures. Without grit, the drive to tackle challenges, the focus to stay on track and the courage to learn from failure, remain out of reach.
Strategic Planning and Realism:
The importance of planning, setting realistic expectations, and navigating the steep learning curve of entrepreneurship cannot be overstated. When every dollar is tied to your own decisions, mistakes feel far from funny, but eventually I found in humor when I realized how hard I was working while navigating taxes, underestimating staffing needs, and misjudging the cost of implementing important components to the company.
Continuous Improvement: Mastering the art of refining and improving core offerings is key to staying ahead of the competition. Through continually refining our design and quality, we transformed our original bulky car door edge protector into our most successful product, setting a new benchmark for the industry.
In conclusion, by focusing on a unique market niche, maintaining a customer-centric approach, embracing the lessons from failures, and continuously improving our core offerings, Mobile Clear Shield has successfully navigated the challenges of entrepreneurship. Our commitment to quality and strategic planning has not only set us apart from competitors but also fostered a loyal customer base that values our innovative solutions.
Categorised in: Blog
This post was written by DeanClark